PCS’s recent successful involvement with 3 care homes has led to all care homes receiving much improved CQC reports and having their embargo’s lifted.
One of the homes had a long history of none compliance and had previously had a Notice of Proposal to cancel Registration in 2019. PCS were introduced in April 2020 following a Notice of Decision to cancel registration received following an inspection in 2019.
The home was embargoed by the Local Authority and had a requirement in place to report Accident, Incidents and Safeguarding referrals to CQC on a weekly basis.
Two weeks input from 3 members of the team followed by weekly visits by the Director Philippa Williamson. Philippa supported the Manager to implement changes to the care plans and risk assessments, governance was improved with the introduction of monthly meetings, robust auditing and action being taken in a timely manner when issues were identified. The environment was refurbished and monthly compliance reports were shared with the Directors.
The home was inspected recently and is now rated “Good”, the embargo lifted and reporting requirements removed.
The Head of Care was promoted to acting manager and subsequently achieved Registered Manager, care plans and risk assessments were all rewritten, all documentation and systems reviewed and revised, audits implements and streamlined. Governance systems were implemented and the culture transformed.
The home is now accepting admissions and occupancy is increasing at a higher rate than projected with at least 2 referrals being received weekly and is now profit making.